LONG TERM COMMONLY ASKED QUESTIONS

1. How can I determine the employee’s Long-Term Care Provider?
As of May 2003, HCA CorePlus Benefits announced MetLife as the new provider for Long-Term Care Insurance. If you purchased LTC before May 2003, your provider is Aetna Long-Term Care. If an employee has any questions as to which provider they have for LTC, they can call our PolicyHolder Service line 1-877-650-4251 (option1) and a representative will be able to identify their provider.

2. Who is eligible for MetLife Long-Term Care Insurance Plan?
Benefit eligible employees of HCA's affiliated facilities and other eligible family members including spouses or surviving spouses, parents and parents in law, grandparents and grandparents in law, and adult children over age 18.

3. How do I enroll in MetLife Long-Term Care Insurance?
Employees can enroll through MetLife's website at www.metlife.com/mybenefits, or by calling MetLife at 1-800-438-6388 to request an enrollment kit. Premium payments will be available through convenient payroll deduction.

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