CorePlus Benefits has many resources for you and your employees to access information. Below we have detailed each contact resource and how it can help you.

CorePlus Benefits Enrollment Call Center 1-800-520-1553:

This number is only used for employees to enroll in CorePlus Benefits plans. All employees wishing to enroll may call this number during their two-week open enrollment period. During open enrollment, employees may talk to a benefit counselor who is trained to be a friend, advisor and coach and to help them make good decisions based on their benefit needs. The Call Center is open only during open enrollment periods and for the first two full weeks of each month for newly benefit-eligible employees.

CorePlus Benefits Customer Service 1-877-650-4251:
This Customer Service Line is for employees who have questions about their HCA CorePlus Benefits policies. If an employee has a question about their payroll deductions or would like to cancel any of their HCA CorePlus Benefits policies, they should call this number and press "1" for Billings and Deductions. If an employee has a specific policy question they should call this number and press the appropriate option for the respective benefit.

CorePlus Benefits HR HelpLine 1-888-243-8322:
This is an exclusive, confidential number for Human Resources personnel only. If an employee comes to you with a question or a problem, or if you have a question, please do not hesitate to call this number. Tracy Andrews can assist you in getting the information you need.

HCA CorePlus Benefits on the Web:
We have two different Web sites to help you and your employees with information.

www.coreplusbenefits.com
This Web site has information on all of the CorePlus Benefits policies. If an employee wants to enroll and cannot find their Enrollment Guide, this site has all the information the employee needs to make the call to enroll. Many HR Director’s and Benefit Coordinators use this site to print information into hard copy for employees who need additional information or have lost or misplaced their original copies.

www.coreplusbenefits.com/hr
This Web site is an exclusive site for HR. Here you will find detailed information on our Enrollments, Information for Policy Holders, and Resources fo ryou and your staff to help assist your employees with their CorePlus Benefits. We even have materials that you can download to help with employee meetings and claim forms with instructions for short-term disability.

CorePlus Benefits Email:
coreplushelp@veba1.com
This email address is an exclusive, confidential email for HR to use if they have a question they would like to email instead of calling the HR HelpLine 1-888-243-8322.

Helpline Issue Request Form:
This Helpline Issue Request Form is for HR to use if they want to submit an issue. A response to this issue will be made within 24 to 48 business hours.